customer returns a blouse

Improving the Holiday Returns Process With Transaction-Based Payments Tokenization

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According to the National Retail Federation (NRF), consumers returned an estimated $428 billion in merchandise to retailers in 2020, approximately 10.6% of total U.S. retail sales in 2020. Following the 2021 holiday season, UPS says it is on track to process more than 60 million return packages between Nov. 14 and Jan. 22 – a 10% over last year. In addition, one in four Americans is expected to make a return.
Andy Orrock's 5 2022 Payments Trends

Andy Orrock Shares 5 Retailer Payments Trends for 2022

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Andy's article 5 2022 Payments Trends Retailers Need to Know is live on the Retail IT Insights website.
Why Omnichannel Payments Data is Key to Hospitality Success

Andy’s thoughts on Omnichannel Payments Published at Hospitality Technology

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In this article from Andy Orrock, he shares why he feels omnichannel payment are important success in the hospitality industry. Click here to read the article.